Terms of service
1. Who we are
Granterra is provided by Kognita AI Ltd, 3 Spruce Avenue, Loughborough, England, LE11 2QW, company number 17162975 (registered in England and Wales). Contact: info@kognitaai.com. These terms apply to your use of the Granterra platform at app.granterra.app.
2. The service
Granterra helps you find research funding calls, the projects funded before them, the organisations behind those projects and researchers who have chosen to appear. It is built from public sources (listed on our data page). Funding rules, deadlines and budgets change: always check the official call documents before you apply. Rankings, similarity scores and suggestions are aids to your own judgement, not advice, and we do not guarantee that a call, partner or result is complete, current or suitable for you.
3. Your account
You sign in with Google, ORCID, Microsoft or an email code. An account is for one person; keep your sign-in secure and tell us if you think someone else has used it. Accounts of the same person may be joined automatically (see our privacy policy).
4. Plans, prices and payment
- The plans and their contents are described on our pricing page. Prices exclude VAT, which is added where it applies.
- Subscriptions are billed monthly or yearly in advance through Stripe and renew automatically at the end of each period until cancelled.
- A yearly subscription starts with a free week. If you cancel during that week, you are not charged; otherwise the first year is charged when the week ends.
- Moving from Plus to Pro takes effect at once and you pay the difference for the rest of the current period. Moving from Pro to Plus takes effect at your next renewal.
- We may change prices for future periods; we will tell you at least 30 days before a change applies to you, and you can cancel before it does.
5. Cancellation and refunds
You can cancel at any time, from your account or by email. Your plan continues until the end of the period you have paid for and then stops. We do not refund unused time, except where the law gives you a right to a refund.
If you are a consumer in the UK or the EU, you have the right to withdraw from a new subscription within 14 days without giving a reason. If you ask us to start the service during those 14 days, you agree to pay for the days you used before you withdrew.
6. Fair use
You may use Granterra for your own work and that of your organisation. You may not:
- copy, scrape or download the data in bulk, by automated means or otherwise, beyond the exports your plan offers;
- resell, sublicense or republish the service or its data, or share your account;
- use information about researchers for unsolicited marketing, or in any way that breaches data protection law;
- try to bypass plan limits or security, or disrupt the service.
We may suspend or close an account that breaks these rules, after a warning where reasonable.
7. Content and data
The service, its software and its design belong to us. Data from public sources remains subject to their licences, which we credit on our data page. Your saved searches, alerts and concept notes remain yours; we use them only to provide the service to you.
8. Availability
We aim to keep Granterra available and up to date, with data refreshed daily, but we do not promise uninterrupted service. We may change or improve features; if we remove a substantial feature of a paid plan, you may cancel and we will refund the unused part of your period.
9. Liability
Nothing in these terms limits liability that cannot legally be limited, such as for death or personal injury caused by negligence, or for fraud. Otherwise, we are not liable for indirect or consequential loss, or for loss of profit, funding or opportunity, and our total liability to you in any 12 months is limited to the fees you paid us in that period. If you are a consumer, you keep all your statutory rights.
10. Changes to these terms
We may update these terms. We will tell account holders about material changes at least 30 days before they apply; if you do not agree, you can cancel before then.
11. Law and disputes
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the UK or in the EU, you can also rely on the mandatory consumer protections of the country where you live and bring proceedings there.
Last updated: 9 November 2026